TERMS AND CONDITIONS OF SALE
Last updated 30/07/2026
These terms and conditions (“Ts&Cs”) are a contract between you and the person identified as “We, us, our” in the Schedule (“we”, “us”, “our”). If you are under the age of 18, a parent or guardian must read and agree to these Ts&Cs for you and a reference to “you” means you and your parent/guardian, as applicable.
These Ts&Cs apply when you buy products and/or services from us. Please read them carefully together with any other rules or guidelines that are posted onto our Website or otherwise notified to you from time to time. These Ts&Cs and the rules/guidelines are together referred to as the “Terms”.
1. YOUR RESPONSIBILITES
1.1 What you must do: We require you to:
(a) be on time for your consultations;
(b) be courteous and respectful at all times;
(c) complete any intake and follow up documentation we require and provide accurate and complete information about yourself (or your child if you are a parent or legal guardian completing information on behalf of your child) and update that information as required, in particular ensure you advise us of all current medical conditions, any known allergies, food intolerances, any medications or supplements you are currently taking and any change in dosage during the period you receive products and services from us, if you are vegan or vegetarian (as some products are derived from animal origins), if you are pregnant, breastfeeding or trying to conceive and anything else that may be relevant for us to know when providing Products and Services to you;
(d) comply with any health and safety rules and guidelines required by us from time to time;
(e) deal with us in good faith;
(f) comply with all applicable laws and these Terms.
1.1 Refusal of service. We are committed to providing our products and/ or services to you in a professional and ethical manner, however we reserve the right to refuse or discontinue service if:
(a) You do not comply with these Ts&Cs;
(b) Providing the product or service would be unlawful, unethical or pose a risk to health or safety;
(c) We reasonably believe that continuing the service would be inappropriate, unsafe, or contrary to our professional obligations.
Where practicable and reasonable, we may at our discretion provide you with written notice of the reason for refusal or discontinuation.
2. FEES AND PAYMENT TERMS
2.1 Fees. The fees for our Products and Services are as set out on the Website (if applicable) or otherwise provided by us in writing from time to time. All fees are quoted in Australian dollars. Where GST is payable, it will be added to the applicable fee. We reserve the right to change our fees at any time upon notice to you.
2.2 Payment. Our payment terms vary, depending on the Products or Services that you buy. You agree to pay for the Products and Services in accordance with the relevant payment terms notified to you from time to time.
3. WARRANTIES
3.1 No limitation on your statutory rights. Subject to clause 3.2 (Consumer Guarantees), we make no express warranties or representations other than as set out in this clause 3 and we exclude all liability to you. Nothing in the Terms excludes, restricts or modifies any terms, conditions or warranties that are imposed or implied by law. Limitations and exclusions are made only to the extent that we may legally do so.
3.2 Consumer guarantees. Our Products and Services come with guarantees that cannot be excluded under the ACL. For major failures, you are entitled: (a) to cancel your service contract with us; and (b) to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with the Products. If a failure with the Products or a Service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the Products and to cancel the contract for the Service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the Products or Service.The benefits of this warranty are in addition to any rights and remedies available at law. Our liability to you is limited to the options set out in this clause 3.
3.3 Refunds. Subject to clause 3.4, we will only refund an order placed if we can’t fill it, if we think it’s reasonable to do so, or otherwise as agreed in writing. Please choose carefully, as refunds are not available if you simply change your mind.
3.4 Warranty. Subject to clauses 3.1 (No limitation on your statutory rights), 3.2 (Consumer guarantees) and 3.6 (Limitation of liability) we warrant that the Services will be free from defects in materials and workmanship under normal use (“Warranty Period”).
3.5 No liability for allergies and reactions. Third-party product recommendations. From time to time, we may recommend supplements, products, or brands sold by third parties (e.g. Naternal, Maternally Happy). We do not sell these products ourselves and are not responsible for their manufacture, ingredients, safety, or supply. It is your responsibility to read product labelling, check ingredients, and consult the manufacturer or your GP/pharmacist before use, particularly if you have known allergies, sensitivities, or pre-existing conditions. If you experience an adverse reaction to a recommended product, you must discontinue use immediately, seek medical advice, and notify us as soon as practicable. To the extent permitted by law, we are not liable for any adverse reactions, injuries, or damages resulting from your use of a recommended product.
3.6 Limitation of liability. If our Products and Services fail to comply with the warranties set out in this clause 3 and where this is with respect to any goods and a warranty claim is made within the Warranty Period, our liability is limited to (at our sole discretion): in the case of services, supplying the services again or paying the cost of supplying the services again.
3.7 Product descriptions are not warranties. Product descriptions are for the sole purpose of identifying digital guides and services. They do not constitute a warranty.
3.8 No guarantee of outcomes. Health and wellness results vary depending on your personal health situation, your environment and other factors. Therefore, we do not make any representations or warranties as to results or outcomes (including, for example, cure of a particular disease or resolution of any symptom or condition etc.) as a result of using our Products and Services and/or following our advice or recommendations.
3.9 Consequential Loss. We are not liable for any Consequential Loss suffered by any person.
3.10 Your liability. You agree that if you breach these Terms, or any liabilities are incurred by us arising out of your use of the Products and Services, you will be responsible for the costs and expenses that we and our Associatesincur as a result of the breach, including reasonable legal fees (if applicable). Furthermore, we are not liable for any information, on our Website or elsewhere, being inaccurate, incomplete or not up-to-date; any breach by you of these Terms; any misuse of the Products or Services or any breach of other laws by you.
4. INTELLECUAL PROPERTY RIGHTS
4.1 Intellectual Property. Unless otherwise indicated, as between you and us, we own all right, title and interest (including Intellectual Property Rights) in any information provided to you in the delivery of our Products and Services. Your use of our Products and Services, and your submission of personal information to us, including your health information, does not grant or transfer to you any rights in our Products or Services.
5. CONFIDENTIALITY
5.1 Confidentiality. Your use of the Products and Services is for personal purposes only. You agree not to distribute, publish, duplicate, copy, create, sell or share portions of the Products or Services, use the Products or Services for any commercial purposes or for your own financial gain. You also understand that certain Products and Services (for example e-books or other educational materials written by us) may contain information deemed as confidential by us and you agree to not disclose this information without our permission and written consent (which may be withheld in our absolute discretion). We note, this limitation does not include sharing details of our Products and Services, recommendations or test results with your primary care physician or other relevant healthcare providers, which we recommend that you do.
6. DISPUTE RESOLUTION
6.1 Disputes. You agree to co-operate with us (at your own expense) in the handling of disputes, complaints, investigations or litigation that arise as a result of your use of our Products and Services including disputes, complaints, investigations or litigation that arises out of or relates to incorrect information you have given us.
7. GENERAL
7.1 Disclaimer. Nothing in this disclaimer will limit or exclude any liability that may not be limited or excluded by applicable law. Any information or guidance provided by us is given within the scope of our expertise and is not intended to be a substitute for the consultation, diagnosis, and/or medical treatment of your doctor. You are strongly advised not to delay seeking medical advice, disregard medical advice or discontinue medical treatment because of the information or guidance we provide you with. We encourage you to discuss any recommendations or guidance we give you with your doctor and any other healthcare professionals you choose to see for your health. Ultimately you are responsible for any decisions you make regarding your health. We therefore expressly disclaim all responsibility and will have no liability for any damages, loss, injury, or liability whatsoever suffered by you or any third party because of your reliance on any information or guidance we provide you with. If you have any specific questions or concerns about any medical matter, you should consult your doctor as soon as possible. If you think you may be suffering from any medical condition, you should seek immediate medical attention from your doctor.
7.2 Privacy. We collect, hold and store your personal information in accordance with our privacy policy. A copy of our privacy policy can be found on our Website or directly from us.
7.3 Force majeure. Neither Party will be liable to the other for any failure to perform its obligations under these Terms where such failure or delay is caused by events beyond its reasonable control, including epidemics, pandemic, quarantine, biological contamination, entry and exit restrictions, industrial disputes, strikes, lockouts, lockdowns, acts of god, acts or threats of terrorism or war (“Force Majeure”) provided such failure or delay could not have been prevented by reasonable precautions or could not have reasonably been circumvented by the non-performing Party by means of alternate sources, workarounds or by using its best endeavours. However, the foregoing does not apply if the Force Majeure event is caused by a breach of the Terms by the non-performing Party. If an event of Force Majeure occurs, we may suspend or terminate an order or booking by written notice to you.
7.4 Exclusion of the Vienna Sales Convention. The United Nations Convention on Contracts for the International Sale of Goods concluded in Vienna, Austria on 11 April 1980 does not apply to the Terms or to any individual contract of sale concluded within the framework of the Terms.
7.5 Entire agreement. The Terms contain the entire understanding between the Parties concerning its subject matter and supersedes all prior communications.
7.6 Governing law. These Terms are governed by, and will be construed in accordance with the laws of state or territory listed in the Schedule. The Parties agree to irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of that state/territory, and courts hearing appeals from those courts.
8. DEFINITIONS
8.1 Definitions In these Terms:
ACL means the Australian Consumer Law Schedule of the Competition and Consumer Act 2010 (Cth).
Associate in relation to a Party, means the employees, officers, directors, contractors, and agents of that Party.
Business Day means a day other than a Saturday, Sunday or a public holiday in the capital city identified in the Schedule.
Consequential Loss means, without limitation, indirect, consequential or remote loss or damage; special, punitive or exemplary damages, loss of profit, revenue, business opportunity, goodwill or reputation and any other special loss or damage.
Consumer has the definition given to it in the ACL.
Corporations Act means the Corporations Act 2001 (Cth).
Fee means the amount payable by you to us for our Products and Services.
Force Majeure has the meaning given in clause 8.1 (Force Majeure).
GST means the Goods and Services Tax as defined under the A New Tax system (Goods and Services Tax) Act 1999 (Cth).
Intellectual Property Rights means all intellectual and industrial property or protected rights, including copyright, moral rights, patents, trade marks, trade names, confidential information, know-how, trade secrets, registered or unregistered designs, database rights and domain names, whether or not any of them is registered and including applications for registration of any such thing now or in the future in force and effect worldwide.
Minimum Notice means a minimum notice required to cancel a consultation booking, as set out in the Schedule.
Privacy Policy means our privacy policy set out on our Website from time to time.
Products means products made available for purchase by us:
(a) meal plans;
(b) educational products which may include e-books, books, and online courses and programs;
and other associated health and wellness products made available by us from time to time.
Services means any nutrition and wellness services provided by us from time to time, including consultations, provision of personalised nutrition plans and guidance, oral and written advice and recommendations, and workshops, courses, or programs.
Warranty Period has the meaning given in clause 3.4 (Warranty).
Website means our website, from time to time.
8.2 Interpretation. In these Terms, unless the context requires otherwise: (a) a word that is derived from a defined word has a corresponding meaning; (b) neither this agreement nor any part of it is to be construed against a party on the basis that the party or its lawyers were responsible for drafting it; (c) a reference to these Terms or any other agreement includes any variation, novation, supplementation or replacement of it; (d) headings are for convenience only; (e) the phrase include or similar phrases does not limit what else might be included; (f) a reference to any legislation or provision of legislation includes all amendments, consolidations or replacements and all regulations or instruments issued under it from time to time; (g) a reference to “law” means all laws in force from time to time; (h) a reference to dollars or $ is to an amount in Australian currency; (i) the singular includes the plural and vice versa; (k) “in writing” includes any modes of reproducing words in legible and non-transitory form including by email and other electronic means.
SCHEDULE – KEY DETAILS
We, us, our:
Name / Company Name: Little Leaf Nutrition
ABN / ACN: 24 820 026 183
Contact: Jade Allen, hello@littleleafnutrition.com.au
Contact details for orders and warranty claim (Clause 3.1):
hello@littleleafnutrition.com.au
Governing law & jurisdiction (Clause 8.6):
Western Australia
Business Day (Clause 9.1):
Perth
Minimum Notice (Clause 1(c), Attachment B):
48 hours
ATTACHMENT A – PRODUCTS
The following terms apply to your purchase of our Products:
(a) Orders. You can order our digital products via our website.
(b) Digital delivery. Upon successful payment, you will be provided access to your digital Product, generally via email or direct download link. If you experience technical difficulties accessing or downloading a digital product purchased from us (e.g. a broken link, file corruption, or delivery error), please contact us as soon as practicable so we can resolve the issue — this may include re-sending the file or providing an alternate means of access.
ATTACHMENT B – SERVICES
1. CONSULTATIONS
The following terms apply when you book a consultation with us:
(a) Booking a consultation. You can book a consultation with us by emailing us, or booking via our website, Acuity Scheduling, or our social media platforms, or booking in person while attending a consultation. Consultations are available via a Zoom call, phone or by any other means agreed by us and you.
(b) Fees. Fees for consultations and programs are payable in accordance with the payment terms set out at the time of booking (for example, an upfront payment for the first session of a program, with no additional fee for subsequent sessions).
(c) Cancellation by you. If you need to cancel or reschedule your consultation, please provide at least the Minimum Notice. Cancellations or rescheduling requests made with less than the Minimum Notice, or failure to attend a scheduled consultation, will result in a charge of 50% of the Fee.
(d) Cancellations by us. If we are unable to offer a suitable alternative time, or you no longer wish to reschedule, we will notify you in writing and refund any monies paid upfront by you for the consultation. We are not liable for any loss or damage whatsoever arising from the cancellation.
(e) Rescheduling by us. If we are unable to attend a scheduled consultation (for example, due to illness or a family matter), we will notify you as soon as practicable and offer you an alternative time. No refund is payable where an alternative time is offered and accepted
(f) Refunds. We appreciate your consideration of our time and will express the same consideration for yours, so where you cancel a consultation and have given at least the Minimum Notice of we will provide a full refund of any Fees that have been paid upfront for the consultation.
2. PROGRAMS
The following terms apply when you order a package or program from us:
(a) Cancellation. Our programs, such as Grown, consist of multiple sessions for a single upfront Fee. Once you have completed your first session, the Fee is non-refundable, regardless of whether you complete the remaining sessions in the program. You remain welcome to reschedule any remaining sessions in accordance with the Cancellation and Rescheduling clause above. Where less than the Minimum Notice is given, or you fail to attend a scheduled session, that session will be forfeited and no makeup session will be offered.
(b) Attendance. Our programs, such as Grown, consist of multiple sessions. Fees are payable per the payment terms notified to you at the time of booking. You are not obligated to complete all sessions in a program.
3. OTHER SERVICES
The following terms apply when you order any other services from us:
(a) Other Services. Where we provide any other services, including workshops or group sessions, any specific terms (including fees, refunds, and attendance requirements) will be provided to you at the time of booking.